Policies & shipping
Shipping, returns & warranty.
Everything you need to know about delivery, returns, warranty, payment, and privacy before you place an order.
6–10 days
Build & dispatch
30 days
Returns window
1 year
Standard warranty
Worldwide
Tracked shipping
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Shipping & processing
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Returns & refunds
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Warranty
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Payment & pricing
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Privacy & data
Delivery promise
What every order ships with.
Custom foam packaging
Cut to fit your chassis. GPUs braced, coolers supported, no loose parts in transit.
Pre-ship inspection photos
Build internals photographed before sealing — you see exactly what arrived before it arrives.
Tracked & insured
Full tracking from dispatch to delivery. All shipments insured against transit damage.
Still got a question?
Real people. One inbox.
Not a ticket queue. Email us and you'll hear back within 24 hours from the person who actually builds the systems.